Approved Browsers - Clearing the Cache

Summary

Clearing the cache in your web browser is an essential maintenance task that helps improve performance, resolve loading issues, and protect your privacy. This article provides step-by-step instructions on how to clear the cache in the JBS approved browsers: Google Chrome, Microsoft Edge, and Mozilla Firefox. By following these instructions, you can ensure your browsers run smoothly and efficiently.

Use Cases

Improving Browser Performance: Over time, cached data can accumulate and slow down your browser. Clearing the cache can help speed up browsing and improve overall performance.
Resolving Loading Issues: Sometimes, websites may not load correctly due to outdated or corrupted cached data. Clearing the cache can resolve these issues and ensure websites display properly.
Protecting Privacy: Cached data can include personal information and browsing history. Clearing the cache helps protect your privacy by removing this stored data.
Troubleshooting: If you're experiencing issues with a website or web application, clearing the cache is often one of the first troubleshooting steps recommended by support teams.
Freeing Up Storage Space: Cached files can take up significant storage space on your device. Clearing the cache can free up space and help manage storage more effectively.

Procedure
For more information, please click on each section to expand the details

Edge - Clearing the Cache

From an open Microsoft Edge browser click on the ellipses icon(...) located in the top right corner of the window.
From the drop-down menu, select "Settings."
Select "Privacy, search, and services" in the left-hand menu.
On the right hand side scroll down to the "Delete browsing data" section, select on "Choose what to clear."
Change the time drop-down to the time range for which you want to clear the cache. You can choose to clear cache for the past hour, day, week, or all time. In this example we choose "all time"
Confirm that the boxes next to "Cookies and other site data" and "Cached images and files" are selected.
- You can also select other types of data that you want to clear, such as browsing history, cookies, etc.
Once you are comfortable with the settings click on the "Clear now" button (this may sign you out of some sites).
Once you have completed these steps, close all tabs and reopen Edge.

Chrome - Clearing the Cache

From a Google Chrome window click on the three-dot icon (⋮) located in the top right corner.
Select "Delete browsing data."
In the "Delete browsing data" window, select the time range for which you want to clear the cache. You can choose to clear cache for the past hour, day, week, or all time. In this example we choose "all time"
Confirm that the box next to "Cookies and other site data" and "Cached images and files" are selected.
- You can also select other types of data that you want to clear, such as browsing history, cookies, etc.
Once you are comfortable with the settings click on the "Delete data" button to clear the cache(this may sign you out of some sites).
Once you have completed these steps, close all tabs and reopen Chrome.

Firefox - Clearing the Cache

From an open Mozilla Firefox window click on the three-line icon (≡) located in the top right corner.
Select the "History" option then the "Clear Recent History" option
In the "Clear browsing data and cookies" window, select the "When" drop-down to adjust the time range for which you want to clear the cache. You can choose to clear cache for the last hour, last two hours, last four hours, since 12:00am, and everything. In this example we selected "Everything"
Confirm that the boxes next to "Cookies and site data" and "Temporary cached files and pages" are selected.
- You can also select other types of data that you want to clear, such as browsing history, cookies, etc.
Once you are comfortable with the settings click on the "Clear" button to clear the cache(this may sign you out of some sites).
Once you have completed these steps, close all tabs and reopen Firefox.